Shipfix Help Center
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Who We AreSee All Articles
Our Research & TechnologySee All Articles
Data & SecuritySee All Articles
Basics - Setting You Up
- User Guide
- Setting up a new account
- Getting started with your Shipfix mailbox
- Setting up your profile and workspace
- User and inbox management
- Setting up or editing your email signatures
I am an AdministratorSee All Articles
SettingsSee All Articles
- Mail - Overview
- Inbox Filters
- Emails - Inbox Tabs
- Inbox Line Details
- Inbox and emails
- Mail - Toolbar
- Map - Main Screen
- Map - Toolbars
- Map - Ships & Orders Cards
- Map - Ships Filter
- Map - Orders Heatmap
- Map - Distance Calculator (Ship to Port)
- Insights - Market Trends
- Insights - Cargo Orders Classification
- Insights - Bunker Price Source
- Insights - Shipfix Data Dictionary
- Orders - Order List
- Orders - Toolbar
- Orders - Bulk Select
- Orders - Funnel Filters
- Orders - Sort & Prioritise
- Orders - 'Add' an Order
- Tonnage - Tonnage List
- Tonnage - Toolbar
- Tonnage - Filtering
- Tonnage - Sort Columns
- Tonnage - Add and Edit Tonnage Positions
- Tonnage - Customise Columns
- Fixtures - Share Tabs with colleagues
- Fixtures - "All Fixtures" view
- Fixtures - Line Details
- Fixtures - Filters, Sorting
- Fixtures - Export, Customize
- Fixtures - Add (White Box)
Distance CalculatorSee All Articles
- Can I log internal information to the Shipfix vessel and ports directories?
- How does Shipfix source vessel particulars?
- Are all vessel types and sizes covered in the Shipfix Vessel Directory ?
- How can I search or browse the Ships Directory?
Ports & TerminalsSee All Articles
- Collaborative Tools - Tags
- Collaborative tools - Email/Side Panel
- Collaborative Tools - Notifications
Tags, Shortcuts & Email RulesSee All Articles
Shipfix MobileSee All Articles
FAQ - General
- Contact Shipfix
- How often does Shipfix release new features? and how?
- How do I customise the layout of my Shipfix platform?
- How to Install Shipfix on to your Desktop
- How do I connect to Shipfix?
- How long does it take to setup my Shipfix account?
FAQ - Settings
- How To Amend Date & Time Format
- How to setup two-factor authentication?
- How to setup SSO/Single Sign-On
- How to setup default tab behaviour
- How to setup message surface?
- How to configure your default mailbox settings
FAQ - Emails
- Ideas on how to create & manage email queues
- How to create a zero inbox & only view unread emails
- How To Setup Email Tabs
- How to Separate Mailboxes Into Tabs
- How to create a snippet from a draft email
- How to access, create & manage email rules
FAQ - Map
- What is AIS (Automatic Identification System)?
- Can I export live AIS vessel positions?
- How do I filter vessels in the Map Screen?
- I can't see the maps or the maps don't display properly
FAQ - Insights
- Do you provide a trial period for Shipfix data insights?
- What are the use cases for Shipfix Data Insights?
FAQ - Ship DirectorySee All Articles
FAQ - Collaborative ToolsSee All Articles