Shipfix Help Center
About Shipfix
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Who We Are
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Our Research & Technology
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Data & Security
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Settings
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Mail
- Mail - Overview
- Inbox Filters
- Emails - Inbox Tabs
- Inbox Line Details
- Mail - Toolbar
- How to Mute or Unmute a Sender
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Map
- Map - Main Screen
- Map - Toolbars
- Map - Ships & Orders Cards
- Map - Ships Filter
- Map - Orders Heatmap
- Map - Distance Calculator (Ship to Port)
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Insights
- Shipfix Freight Analytics
- Insights - Market Trends
- Insights - Cargo Orders Classification
- Insights - Bunker Price Source
- Insights - Shipfix Data Dictionary
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Orders
- Orders - Order List
- Orders - Toolbar
- Orders - Bulk Select
- Orders - Funnel Filters
- Orders - Sort & Prioritise
- Orders - Add and Edit Orders
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Tonnage
- Tonnage - Tonnage List
- Tonnage - Toolbar
- Tonnage - Filtering
- Tonnage - Sort Columns
- Tonnage - Add and Edit Tonnage Positions
- Tonnage - Customise Columns
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Fixtures
- Fixtures - Share Tabs with colleagues
- Fixtures - "All Fixtures" view
- Fixtures - Line Details
- Fixtures - Filters, Sorting
- Fixtures - Export, Customize
- Fixtures - Add (White Box)
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Distance Calculator
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Vessel Directory
- Can I log internal information to the Shipfix vessel and ports directories?
- How does Shipfix source vessel particulars?
- Are all vessel types and sizes covered in the Shipfix Vessel Directory ?
- How can I search or browse the Ships Directory?
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Ports & Terminals
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Collaborative Tools
- Collaborative Tools - Tags
- Collaborative Tools - Chat
- Collaborative tools - Email Side Panel
- Collaborative Tools - Notifications
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Tags, Shortcuts & Email Rules
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Shipfix Mobile
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FAQ - General
- Preserving Your Preferences: A Straightforward Guide to Avoiding Settings Loss in Browser
- Contact Shipfix
- How often does Shipfix release new features? and how?
- How do I customise the layout of my Shipfix platform?
- How to Install Shipfix on to your Desktop
- How do I connect to Shipfix?
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FAQ - Settings
- How To Amend Date & Time Format
- How to setup two-factor authentication?
- How to setup SSO/Single Sign-On
- How to setup default tab behaviour
- How to setup message surface?
- How to configure your default mailbox settings
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FAQ - Emails
- Ideas on how to create & manage email queues
- How to create a zero inbox & only view unread emails
- How To Setup Email Tabs
- How to Separate Mailboxes Into Tabs
- How to create a snippet from a draft email
- How to access, create & manage email rules
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FAQ - Map
- What is AIS (Automatic Identification System)?
- Can I export live AIS vessel positions?
- How do I filter vessels in the Map Screen?
- I can't see the maps or the maps don't display properly
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FAQ - Insights
- Do you provide a trial period for Shipfix data insights?
- What are the use cases for Shipfix Data Insights?
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FAQ - Ship Directory
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FAQ - Collaborative Tools
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