Adding a Shared Mailbox

Note: Only administrative users (Owner, Manager roles) of enterprise clients can add Shared Mailboxes.

Only users with an administrative role in the Shipfix app (Owner or Manager roles for example) can add and manage access to Shared Mailboxes.

To add a Shared Mailbox, from your Profile,

1. Go to Email > Mailboxes.
2. Click on Add Mailbox

You will be presented with the following choices: 

• Sign in with Single Sign-On (SSO)
• Configure Manually

 

Sign in with Single Sign-On (SSO)

If your Shared Mailbox is hosted on Microsoft Outlook or Google Mail, you may use the Sign in with Microsoft or Sign in with Google SSO service respectively.

Proceed to sign in with the Shared Mailbox's credentials. Once done, the mailbox will appear in your list of mailboxes.

Configure Manually

Alternatively, you may choose to connect your Shared Mailbox manually by configuring your IMAP and SMTP details in the fields below: